Former Consumers' Association Which? has launched a fresh campaign to crack down on rogue estate agents.
A recent attempt to force all estate agents to sign up to a compulsory complains and redress scheme failed but now a private members' bill tabled by the Rt Hon Alan Williams MP will re-introduce a similar idea.
The bill, which will introduce a new clause to the Estate Agents Act 1979, will require all estate agents across the United Kingdom to sign up to an independent redress mechanism, putting an end to the current system where disgruntled home-buyers have to go through the hassle of seeking redress through the courts.
Which? said it would also seek a manifesto commitment that regulation should be introduced if Labour is elected again, as the bill which would introduce an independent redress mechanism is unlikely to be given parliamentary time for debate.
Emma Harrison, Senior Campaigner Which? said, "Home movers should not have to take court action if things go wrong. An independent redress system will offer much-needed peace of mind to those who fall-foul of rogue estate agents. We're delighted that Alan Williams is championing this cause and expect commitment from his own government to implement this scheme."
The estate agencies have had it their own way for too long contends Alan Williams. "Soaring house prices, with fixed percentage charges have seen their profits escalating way beyond any possible increase in their costs. Nearly 2 million sales, with £4bn changing hands - what a magnet to the wide boys!"
"At present, any rogue can set up an office, and he's in business. The biggest purchase of your life could be in the hands of an outright scoundrel. You have more protection when you buy a can of beans," Mr Williams quipped.